At MastersDeck, we strive to provide exceptional shipping services for our valued customers who purchase trading card boxes. Our shipping policy is designed to ensure a smooth and reliable delivery experience, both before and after your order has been shipped. Please take a moment to familiarize yourself with our shipping procedures:
Before Shipping:
- Order Processing: Once your order is placed, our team will promptly process and prepare it for shipment. This includes carefully inspecting and packaging the trading card boxes to ensure they are in optimal condition.
- Timely Dispatch: We aim to dispatch all orders within 1-2 business days of receiving payment. During peak periods or unforeseen circumstances, there may be slight delays, but we will make every effort to inform you promptly of any changes to your estimated shipping date.
- Experience swift delivery with our orders typically arriving in 5-7 business days. We prioritize efficient transit from our store to your doorstep. Rest assured, we strive for timely delivery of your orders. Count on us for a prompt and reliable shipping experience.
- Order Tracking: As soon as your package is shipped, you will receive a shipping confirmation email containing a tracking number. This allows you to monitor the progress of your shipment and estimated delivery date.
Shipping Service:
- Trusted Carriers: We collaborate with reputable shipping carriers to deliver your trading card boxes safely and efficiently. Our shipping partners are selected based on their track record of reliable service and commitment to handling fragile items with care.
- Packaging: We take great care in packaging your trading card boxes to ensure they are adequately protected during transit. Each box is securely wrapped, padded, and sealed to prevent any damage that may occur during transportation.
- Delivery Options: We offer a range of shipping options to accommodate your preferences and delivery timeframe. You can choose from standard shipping, expedited shipping, or any other available options at checkout, depending on your location and requirements.
After Shipping:
- Shipment Updates: You will receive regular updates on the status of your shipment via email or through our online tracking system. This allows you to stay informed about the progress of your delivery until it arrives at your doorstep.
- Delivery Support: In the rare event of any issues or concerns during transit, our dedicated customer support team is here to assist you. Please reach out to us if you encounter any problems with the delivery, and we will work diligently to resolve the matter as quickly as possible.
- International Shipping: For international orders, please be aware that additional customs duties, taxes, or import fees may apply. These charges are beyond our control and are the responsibility of the buyer. We recommend checking with your local customs office for more information about any potential fees or regulations. P.S For international orders please contact us at support@mastersdeck.com before placing your order.
We are committed to providing a seamless shipping experience for all our customers. If you have any questions, special shipping requests, or need further assistance, please do not hesitate to contact our customer support team. We are here to ensure your satisfaction and make your trading card box purchase a delightful experience from start to finish.
MASTERS DECK ONLINE SHOP
Sales team : +1 (570) 215-7891
Email : support@mastersdeck.com
OUR WAREHOUSE LOCATED AT : 194 PA-328 Tioga, PA 16946, USA
